Legal

Shipping & Delivery Policy

Shipping Locations

We currently ship to addresses within the United States only.

Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays are processed on the next business day.

Delivery Time

  • Standard delivery typically takes 3–7 business days after dispatch.
  • Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Shipping fees (if any) are calculated at checkout.
  • We may offer free shipping promotions on selected orders or minimum purchase amounts.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email or SMS.
  • You can track your shipment through the courier’s website.

Delays

  • While we aim to deliver on time, delays may occur due to:

    • Weather conditions
    • Public holidays
    • Courier service issues
    • High order volume during sales

    We are not responsible for delays caused by third-party carriers, but we will assist you in tracking your order.

Damaged or Lost Packages

  • Customers are responsible for providing accurate shipping details.
  • If an incorrect address is provided, delivery may be delayed or returned.
  • Additional shipping charges may apply for re-delivery.

Incorrect Address

  • If your package arrives damaged, please contact us within 48 hours with photos.
  • If your package is lost in transit, we will coordinate with the courier to resolve the issue.
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