How shopping works at YourBrand

Shipping

We deliver across Pakistan via trusted courier partners.

• Standard delivery time is usually 2–5 working days, depending on your city.
• Delivery timelines may vary on weekends, public holidays, or due to courier delays.
• You will receive a confirmation call or WhatsApp message before dispatch.

Return & Exchange Policy

We want you to be fully happy with your order. If something isn’t right, we’re here to help.

• 100% return within 15 days of delivery for change of mind, size, or color issues, as long as the product is unused, unwashed, and in original packaging.
• Defected / wrong product: if you receive a damaged, defective, or incorrect item, you can request a replacement or return within 30 days of delivery.
• Please keep the original packing, tags, and invoice for a smooth return process.
• For hygiene reasons, used or washed bedding cannot be accepted unless there is a genuine defect.

How to request a return

To start a return or report a defect, please contact our support team on WhatsApp or email with your order number, name, and a few clear product photos. Our team will guide you through the next steps.

Privacy & Data

Your information is handled with care and used only to serve you better.

• We collect your name, contact details, and address to process and deliver your orders.
• We may use your number or email to share order updates or resolve queries.
• Your details are not shared or sold to third parties for marketing without your consent.
• You can request us to update or remove your contact details from our marketing list at any time.